Refund Policy


If you are not happy with your purchase, you may return it within 30 days of the arrival date for a full refund. Your product must be in an unused condition and in the original packaging.

To start your return, please contact us at
You will be responsible for paying the associated shipping fees of returning the product to our headquarters in the UK. We do not provide return labels and shipping costs are non-refundable.

You may want to consider using a tracked shipping service. We cannot guarantee that we will receive your returned product. Once your returned product is received, we will send you an email notification. The refund will then be processed and a credit applied to your original payment method.

Please note that we do not accept returns by hand. 


If you would like to cancel, please contact us as soon as you can, as the warehouse processes orders as quickly as possible.


Please inspect your order once received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You just need to provide a few details:

  • Your order number
  • Images of the complete item and if relevant, the area of the fault
  • Details of the problem you noticed and how it first occurred
  • Any other information, e.g. has it been washed/used

If purchased within 30 days, we will offer a full refund or exchange, subject to confirmation of an issue. For items purchased over 30 days prior, please review our warranty policy.


Far & Wide is not responsible for lost or stolen packages. You will need to file a claim with the relevant courier. If you need further help, please do not hesitate to get in contact at and we'll do our best to help.


The buyer is responsible for paying any shipping fees related to international orders. Far & Wide is not responsible for paying customs, duties, and taxes.

You can always contact us for any return questions at